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Notice of Non-Discrimination

Discrimination is Against the Law

Odessa Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Odessa Regional Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Odessa Regional Medical Center:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Risk Management.

If you believe that Odessa Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Risk Management
7400 Barlite Boulevard
San Antonio, TX 78224
210-921-3580
TTY: 800-735-2989 / RELAY: 711
Fax: 210-921-3438
Email: swgh_1557@iasishealthcare.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Risk Management is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Limited English Proficiency of Language Assistance Services

Choose a language:
English, العربية (Arabic), 繁體中文 (Chinese), Français (French), Deutsch (German), ગજરાતી (Gujarati), ह िंदी (Hindi), 日本語 (Japanese), 한국어 (Korean), ພາສາລາວ (Lao),فارسی (Persian, Farsi), Русский (Russian),Español (Spanish), Tagalog (Tagalog – Filipino), اُردُو (Urdu), Tiếng Việt (Vietnamese)

ENGLISH
ATTENTION: If English is not your primary language, language assistance services, free of charge, are available to you. Call 1-801-807-1000 (TTY: 1-888-346-3162 / RELAY: 711).

ARABIC
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-801-807-1000 (رقم هاتف الصم والبكم: 888-346-3162-1)./ 711)

CHINESE
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-801-807-1000(TTY:1-888-346-3162 / RELAY: 711)。

FRENCH
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-801-807-1000 (TTY: 1-888-346-3162 / RELAY: 711).

GERMAN
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-801-807-1000(TTY:1-888-346-3162 / RELAY: 711).

GUJARATI
સચના: જો તમે ગજરાતી બોલતા હો, તો નન:શલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-903-722-3800 (TTY: 1-800-285-1121 / RELAY: 711).

HINDI
ध्यान दें: यदद आप ह िंदी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-903-722-3800 (TTY: 1-800-285-1121 / RELAY: 711) पर कॉल करें।

JAPANESE
注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-801-807-1000(TTY:1-888-346-3162 / RELAY: 711)まで、お電話にてご連絡ください。

KOREAN
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-801-807-1000 (TTY: 1-888-346-3162 / RELAY: 711)번으로 전화해 주십시오.

LAOTIAN
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-318-329-4200 (TTY: 1-800-846-5277 / RELAY: 711).

PERSIAN (FARSI)
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-318-329-4200 (TTY: 1-800-846-5277 / RELAY: 711) تماس بگیرید.

RUSSIAN
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-801-807-1000 (телетайп: 1-888-346-3162 / 711).

SPANISH
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-318-329-4555 (TTY: 1-800-846-4200 / RELAY: 711).

TAGALOG
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-801-807-1000 (TTY: 1-888-346-3162 / RELAY: 711).

URDU
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-318-329-4200 (TTY: 1-800-846-5277 / RELAY: 711).

VIETNAMESE
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-801-807-1000 (TTY: 1-888-346-3162 / RELAY: 711).

Exterior shot of the Entrance to Southwest General Hospital

7400 Barlite Boulevard
San Antonio, TX 78224
(210) 921-2000

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7400 Barlite Boulevard
San Antonio, TX 78224
(210) 921-2000

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